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Return / Refund Policy

Thank you for shopping at www.isla.ph

If you are not entirely satisfied with your purchase, we are here to help.

Email :     info@isla.ph

Subject : Return / Refund Request

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Our Return / Refund Policy 

  • You have 15 calendar days from the date you received your order to return an item.
  • You have 15 calendar days from the date you received your order to submit refund request .
  • To be eligible for a return, your item must be unused.
  • Returned products must be in the condition you received them and in the original box and/or packaging with item tags.
  • The item needs to have the receipt of proof of purchase.
  • You must also submit proof of date received.
  • You must write the reason for the return / refund.
  • You can either return your order for a full refund or exchange it for something else.
  • You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.